Human-Robot Interaction in Social Robotics

3

Users’ Attitude and Expectations

3.1    Introduction

The studies in Chapter 2 reported how users interacted with social robots. Some users showed very positive attitudes trying to interact with robots repeatedly; some users showed an intermediate attitude, hesitantly crowding around the robot and watching the robot’s behavior, but did not directly interact with it. Why would such difference in attitude occur?

In human–robot interaction, a number of research works have analyzed users’ expectations. People have expectations about robots’ jobs and tasks, and how robots should be designed. It was found that people prefer human-like appearance for jobs that require social skills [1]. It is suggested that people would delegate tasks to human-like ...