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Principles over Practices
Positive deviants like Nucor and Haier challenge the assumption that bureaucracy is indispensable to large-scale human enterprise, yet neither company would claim to be a perfectly developed specimen of humanocracy. Moreover, they would be the first to tell you that not all of their systems and processes are exportable. What makes these companies valuable as role models isn’t so much their unique practices as the distinctive belief systems that gave birth to those practices. Drawing lessons from these and other vanguard companies is a bit like trying to learn from Tiger Woods. The challenge is less to mimic the mechanics of his golf swing, which are uniquely suited to his physique and are constantly evolving, ...
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