NINE

Personizing: Building Level 2 Relationships

As we have said from the outset, most socialized human adults know how to build Level 2 relationships in their families and with friends. You have personized but may not have thought of it as a special mindset, attitude, and skill. You also may not have had the occasion to purposefully develop Level 2 relationships at work.

Our purpose in writing this book is to move readers to think as much, or more, about the process of building relationships at work as they do about the content of the work itself.

We think of Humble Leadership as requiring a certain kind of mindset, certain attitudes toward working with others, and skills in working with groups. We think of the learning process in each of these ...

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