Competency Mapping

The Story of 42: Four Brothers and Four Professionals

An Asian multinational has a highly diversified portfolio of business. It is into tea, coffee, IT, hotels, travel, BPO, retail stores, pharmaceuticals, and so on. It is owned by a family of four brothers. The eldest is the chairperson and CEO of the company. The other three brothers handle three different business groups. The top team is assisted by four professional directors handling finance, HR, IT and FMCG, respectively. The profiles of the directors, as revealed by a 360° feedback study conducted by TVRLS, are presented in Table 3.1.

Lately, the CEO has begun to feel that the business is not doing well. The country’s tourism, retail, IT and BPO sectors are growing. ...

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