Getting Dividends from Performance Management
The last decade has seen sweeping changes in the approach to performance appraisal systems across the world. It is now felt that it is more important to focus on defining, planning and managing performance rather than merely appraising it. While the interest in measuring performance and linking it with rewards remains, the need to develop it, hitherto neglected, has gained recognition. Most organizations now prefer the term performance management system to performance appraisal system. This is a most welcome change.
It is rare to encounter a manager who can claim: ‘We have a good performance management system and it is working well.’ Survey after ...