Project/program assurance is based on the need to provide confidence in the face of uncertainty (see Figure 15.1). In the context of projects, it has been made more popular by, for example, PRINCE2. In PRINCE2, project assurance is a subfunction of project direction, a project board responsibility sometimes delegated as a distinct role. In reality, project/ program assurance is a very broad concept, as noted by Onna and Koning (2004). According to these authors, assurance covers most if not all stakeholders’ needs, a rather vague assumption. The specific examples they provide, following the PRINCE2 standard, include monitoring the business case, correct use of standards, customer satisfaction, correct use of resources, ...
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