Skip to Main Content
I Hear You
book

I Hear You

by Donny Ebenstein
December 2013
Intermediate to advanced content levelIntermediate to advanced
288 pages
6h 8m
English
AMACOM
Content preview from I Hear You

CHAPTER 4

Tell Their Story

LOOKING THROUGH THEIR EYES

I Once managed a talented employee named Evan. Evan was good at his job, and in general, I enjoyed working with him. But whenever a problem or difficult topic would come up between us, Evan simply shut down. I would share my thoughts, and he would listen politely. When I asked for his input, he responded with bland answers such as, “I think you made good points,” or “That makes sense,” or “I'll think about what you said.” The more I tried to talk to him, the more Evan retreated and avoided me.

In my mind, Evan was the problem. After all, I consistently tried to engage him, as any responsible colleague would; he was the one preventing us from talking. Although thinking this way did not help ...

Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
and much more.
Start your free trial

You might also like

Be Brilliant

Be Brilliant

Janine Garner
Listen Up or Lose Out

Listen Up or Lose Out

Robert Bolton, Dorothy Grover Bolton

Publisher Resources

ISBN: 9780814432198