Home Health Care staff scheduling: Effective grouping approaches
Faculty of Engineering and the Built Environment, University of Johannesburg, Johannesburg, South Africa
Department of Quality and Operations Management, University of Johannesburg, Johannesburg, South Africa
ABSTRACT: Home Health Care (HHC) services provide health care and assistance to patients at their homes according to their specific health needs. In the HHC setting, healthcare staff scheduling is a hard combinatorial problem that is concerned with the allocation of care tasks to healthcare givers at a minimal cost while considering healthcare service quality by striving to meet the time window restrictions specified by the patients. This chapter proposes ...
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