Troubleshooting and tracing
A problem can manifest itself in many different ways. Often, the root cause of the problem is not obvious. This chapter describes an approach to problem determination for the IBM Content Manager OnDemand (Content Manager OnDemand) system administrator. It guides you through the initial steps in problem diagnosis. In addition, this chapter helps you gather the documentation that is most likely required by the IBM Support Center for further diagnosis.
In this chapter, we cover the following topics: