IBM DS8870 Architecture and Implementation

Get full access to IBM DS8870 Architecture and Implementation and 60K+ other titles, with a free 10-day trial of O'Reilly.

There are also live events, courses curated by job role, and more.

Start your free trial

Remote support

This chapter describes the outbound (call home and support data offload) and inbound (code download and remote support) communications for the IBM System Storage DS8000 family.

The DS8870 maintains the same functions as in the previous generation. Special emphasis was placed on the Assist On-site (AOS) section. It is an extra method for remote access to IBM products.

This chapter covers the following topics:

•Introduction to remote support

•IBM policies for remote support

•VPN advantages

•Remote connection types

Get IBM DS8870 Architecture and Implementation now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.

Start your free trial

Don’t leave empty-handed

Get Mark Richards’s Software Architecture Patterns ebook to better understand how to design components—and how they should interact.

It’s yours, free.

Get it now

Check it out now on O’Reilly

Dive in for free with a 10-day trial of the O’Reilly learning platform—then explore all the other resources our members count on to build skills and solve problems every day.

Start your free trial Become a member now