IBM DS8900F Architecture and Implementation: Updated for Release 9.2

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Monitoring and support

This chapter provides information about the Simple Network Management Protocol (SNMP) implementation and messages for the IBM DS8900F storage system.

The chapter also describes the outbound (Call Home and support data offload) and inbound (code download and remote support) communications for the IBM DS8000 family.

This chapter covers the following topics:

•SNMP implementation on the DS8900

•SNMP notifications

•SNMP configuration

•Introduction to remote support

•IBM policies for remote support

•Remote support advantages

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