This chapter assumes that you completed the steps in Chapter 2, “IBM Netcool Operations Insight installation and basic configuration” on page 23
”. Therefore, the IBM Netcool Operations Insight environment works, and it receives and processes alerts. The basic automation occurs, and the IBM Jazz for Service Management (JazzSM) console shows events.
In addition to the basic configuration, you can configure several other features in Netcool Operations Insight. In this chapter, we describe how to configure these additional ...