IBM WebSphere® Application Server for Distributed Platforms and z/OS®: An Administrator’s Guide

Chapter 25. Problem Prevention and Determination Methodology

Objectives

This chapter covers the following concepts:

• Problem prevention best practices

• Change control best practices

• WebSphere best practices

• Working with IBM WebSphere support

Problem Prevention Best Practices

Testing Best Practices

One of the best ways to avoid and flush out problems prior to releasing a new application into the production environment is to properly test it. To most, the concept of testing is an obvious prerequisite to putting an application into the production environment. However, it is important to note that the key is not just “testing,” but “proper testing”. To paraphrase a famous statement, it is not whether you test, but how you test. A large percentage of the problems ...