IBM Workplace Services Express

IBM Workplace Services Express

by Philip Monson, Robert Bry, David Scouller, Gianluigi Marchetti, Katinka Kantor, Margaret O'Connell, Evans Opot
Released July 2005
Publisher(s): IBM Redbooks
ISBN: None

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Book description

IBM Workplace Services Express is software that makes it easy for you, your colleagues, your teams, and your entire organization to quickly collaborate and effectively work together. Designed specifically for small and medium-sized organizations with less than a thousand employees, or departmental needs in larger organizations, Workplace Services Express enables you to easily create, edit, and share documents from your own customized Workplace environment. This IBM Redbooks publication will introduce you to Workplace Services Express and its features and tell you how to deploy and customize it.

Whether you are a line-of-business manager who wants to understand the business value of Workplace Services Express, an administrator who wants to install it, or an application developer who wants to customize it, this book is for you.

Please note that the additional material referenced in the text is not available from IBM.

Table of contents

  1. Notices
    1. Trademarks
  2. Preface
    1. The team that wrote this redbook
    2. Become a published author
    3. Comments welcome
  3. Chapter 1: Introduction
    1. Introduction
    2. What is IBM Workplace?
    3. What is IBM Workplace Services Express?
    4. Business value
    5. Positioning and key differentiators
    6. IBM Workplace Services Express terminology
    7. IBM Workplace Services Express architecture
      1. Infrastructure architecture
      2. Portlets
    8. Structure of this book
  4. Chapter 2: Installation and administration
    1. Requirements
    2. IBM Workplace Services Express installation (1/3)
    3. IBM Workplace Services Express installation (2/3)
    4. IBM Workplace Services Express installation (3/3)
    5. Administration
      1. Administrative console
      2. Removing the Templates link
      3. Workplace Services Express administration
    6. Actions link
    7. SMTP configuration for iCalendar
  5. Chapter 3: Features and functionality
    1. Drag and drop
    2. Palette (1/2)
    3. Palette (2/2)
    4. Team spaces (1/2)
    5. Team spaces (2/2)
    6. Community and collaboration
      1. Instant Contacts
      2. People Finder
    7. Search
    8. Applications and templates
      1. Overview
      2. Applications and templates
      3. Accessing templates
      4. Using the templates (1/3)
      5. Using the templates (2/3)
      6. Using the templates (3/3)
      7. Deploying the template (1/2)
      8. Deploying the template (2/2)
      9. Editing an existing template
    9. Lists
      1. Customizing a list (1/6)
      2. Customizing a list (2/6)
      3. Customizing a list (3/6)
      4. Customizing a list (4/6)
      5. Customizing a list (5/6)
      6. Customizing a list (6/6)
      7. Communicating with Click-to-Action
      8. Cooperative portlets
  6. Chapter 4: Document management
    1. Document libraries (1/2)
    2. Document libraries (2/2)
    3. Desktop integration
      1. Desktop Components installation
      2. Using the Desktop Components
      3. Working with Microsoft Office applications
    4. Document Manager tasks
      1. Documents editing
      2. Document versioning
      3. Workflow
      4. Documents locking
      5. Folders and views
      6. Document search
    5. Document security
    6. Collaboration and notification
    7. Document conversion
  7. Chapter 5: Themes and skins
    1. Themes and skins overview
    2. Themes
    3. Skins
    4. Customizing themes
      1. Creating the base theme
      2. Changing the text
      3. Adding a logo
      4. Replacing the default Workplace Services Express graphic
      5. Removing the Sign up link
      6. Changing the I forgot my password link text
      7. Removing the Edit my profile link
      8. Customizing the Login page
      9. Other customizations
  8. Chapter 6: Advanced configuration topics
    1. External HTTP server
      1. IBM HTTP Server configuration
      2. Microsoft IIS configuration (1/2)
      3. Microsoft IIS configuration (2/2)
    2. Single sign-on
      1. Configuring SSO on Workplace Services Express
      2. Configuring SSO on Domino
    3. Using SSL with Workplace Services Express
      1. Creating a key database
      2. Enabling SSL on an HTTP server
      3. Enabling SSL on Workplace Services Express (1/2)
      4. Enabling SSL on Workplace Services Express (2/2)
    4. Mail and calendar
      1. Configuring the Domino Web Access portlet
      2. Configuring the Credential Vault for Microsoft Exchange 2000 and Exchange 5.5
      3. Configuring the Consolidated Mail portlet for Microsoft Exchange
      4. Configuring the Microsoft Exchange 5.5 Mail portlet
    5. Supplied portlets
      1. Configuring the Domino Application portlet
      2. Configuring the Domino Databases (Notes View) portlet
  9. Chapter 7: Configuring IBM Workplace Services Express for external LDAP directories
    1. Introduction
    2. LDAP basics
      1. Connection information
      2. Testing your LDAP directory connection
    3. Workplace Services Express default configuration
    4. Configuring Workplace Services Express to work with Domino LDAP
      1. Preparing Domino for Workplace Services Express
      2. Setting up Domino LDAP (1/4)
      3. Setting up Domino LDAP (2/4)
      4. Setting up Domino LDAP (3/4)
      5. Setting up Domino LDAP (4/4)
      6. Testing Domino LDAP: ldapsearch
      7. Running the LDAP configuration wizard (1/4)
      8. Running the LDAP configuration wizard (2/4)
      9. Running the LDAP configuration wizard (3/4)
      10. Running the LDAP configuration wizard (4/4)
      11. Configuring Workplace Services Express: LDAP over SSL (1/2)
      12. Configuring Workplace Services Express: LDAP over SSL (2/2)
    5. Configuring Workplace Services Express for Active Directory
      1. Creating the required administrative accounts
      2. Changing the Active Directory Schema (1/2)
      3. Changing the Active Directory Schema (2/2)
      4. Configuring Workplace Services Express files
      5. Configuring optional read-only access to Active Directory LDAP
      6. Disabling Workplace Services Express security
      7. Enabling Workplace Services Express security (1/5)
      8. Enabling Workplace Services Express security (2/5)
      9. Enabling Workplace Services Express security (3/5)
      10. Enabling Workplace Services Express security (4/5)
      11. Enabling Workplace Services Express security (5/5)
      12. Configuring access to Active Directory over SSL
    6. Configuring Workplace Services Express for Tivoli Directory Server
      1. Creating the required administrative accounts
      2. Configuring Tivoli Directory Server (1/2)
      3. Configuring Tivoli Directory Server (2/2)
      4. Configuring Workplace Services Express files
      5. Configuring optional read-only access to the LDAP directory
      6. Disabling Workplace Services Express security
      7. Enabling Workplace Services Express security (1/5)
      8. Enabling Workplace Services Express security (2/5)
      9. Enabling Workplace Services Express security (3/5)
      10. Enabling Workplace Services Express security (4/5)
      11. Enabling Workplace Services Express security (5/5)
      12. Configuring access to Tivoli Directory Server over SSL
  10. Chapter 8: Troubleshooting, tips, and techniques for IBM Workplace Services Express
    1. Troubleshooting overview
    2. Troubleshooting methodology (problem isolation)
    3. Install and system logs
      1. Install logs
      2. WebSphere and Workplace Services Express system logs
      3. WebSphere Portal log
      4. Trace settings
      5. Installation issues
    4. Runtime issues: Unable to install portlets
    5. LDAP troubleshooting
      1. Changing the LDAP server name or port after configuration
      2. Adding a unique ID to an Active Directory Schema
    6. Optimization
      1. Heap size
      2. Remove People Finder or Instant Contacts
      3. Team space templatable exception
      4. Team calendar date error
    7. Instant messaging
      1. Disconnected state
      2. Instant Contacts
      3. Instant messaging fix
    8. Lists
    9. Templates
      1. Deploying a team calendar
      2. Template Builder
    10. Themes
    11. Backup and recovery
    12. Security: Session timeout
    13. Documents
      1. Browser support and Java Runtime Environment check
      2. Copying documents in Windows Explorer
    14. Updating Microsoft Exchange 5.5 portlets (1/2)
    15. Updating Microsoft Exchange 5.5 portlets (2/2)
  11. Appendix A: IBM Workplace Services Express Version 2.5
    1. Architecture
    2. External databases
    3. Installation
    4. Configuration wizard
    5. Upgrading from Workplace Services Express V2.0 to Workplace Services Express V2.5
    6. Templates
    7. Flyout page for People Finder and Instant Contacts
  12. Appendix B: Installing Domino (optional)
    1. Installing Domino (1/3)
    2. Installing Domino (2/3)
    3. Installing Domino (3/3)
    4. Install Domino Administrator and Lotus Notes Client
  13. Appendix C: Additional material
    1. Locating the Web material
    2. Using the Web material
      1. How to use the Web material
  14. Related publications
    1. IBM Redbooks
    2. Online resources
    3. How to get IBM Redbooks
    4. Help from IBM
  15. Index (1/3)
  16. Index (2/3)
  17. Index (3/3)
  18. Back cover

Product information

  • Title: IBM Workplace Services Express
  • Author(s): Philip Monson, Robert Bry, David Scouller, Gianluigi Marchetti, Katinka Kantor, Margaret O'Connell, Evans Opot
  • Release date: July 2005
  • Publisher(s): IBM Redbooks
  • ISBN: None