Idea Agent

TRUST

Trust is that fragile and vital value that must underlie every activity but that cannot be tangibly created. Trust is also essential to high performance. But there is something elusive in grasping it. We understand its many definitions. We know it just develops. We appreciate that it cannot be taught. And we accept that it must be earned. Earned by repeated fulfillment of expectations, by supporting intelligent risk taking, by recognition of another’s contributions. So instilling trust in your group is done gradually, with persistence and consistent behavior. Ultimately, the values of transparency, integrity, and respect that you have defined and lived provide the foundation for trust.

Expressions of trust are recognized by everyone’s willingness ...