Appendix . Endnotes

Chapter 4

1.

Ackoff, Russell L. 1999. Re-Creating the Corporation: A Design of Organizations for the 21 st Century. New York: Oxford.

Chapter 5

1.

Jacques, March Laree. 1999. Transformation and redesign at the White House communications agency. Quarterly Management Review (American Society forQuality), Vol. 6, Issue 3.

Chapter 10

1.

Ozbekhan, Hasan. 1977. The future of Paris: a sys-tems study in strategic urban planning. Philosophical Transactions of the Royal Society of London, A387:523–544.

Chapter 11

1.

Himmelstein, David U., Elizabeth Warren, Deborah Thorne, and Steffie J. Woolhandler. 2005. Illness and injury as contributors to bankruptcy, Health Affairs: The Policy Journal of the Health Sphere, February 8, 2005. http://ssrn.com/abstract=664565.1 ...

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