Chapter 5. Not-for-Profit and Government Organizations


“The idealized design process legitimized everything. All of the stakeholders became ‘owners’ of what we all said we wanted to do in the session.”

 --Executive director of an opera school

Idealized designs for not-for-profit and government organizations differ from business enterprises in that they are applied to organizations that are widely varied in both structure and functions. Therefore, it is not possible to specify the content that their idealized redesigns should include. The content of such designs should take into account the unique functional requirements of the organization involved. Nevertheless, many of them can appropriately incorporate the basic designs that have emerged from ...

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