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Idealized Design: Creating an Organization’s Future by Herbert J. Addison, Jason Magidson, Russell L. Ackoff

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Chapter 8. Facilities and Sites Design

 

“I would never feel disoriented—I would always know exactly where I am in the store, where everything else is, where the checkout is. . . .”

 
 --Customer specification for home furnishings store

The design of facilities and sites almost always requires an integration of function and form (the arrangements of its parts). In a well-designed facility or site, the form is the servant of the function. Too frequently, the wrong form prevents a site from functioning as intended. For example, the higher in rank corporate executives rise, the larger and more separated from each other are their offices. This is based on the false assumption that privacy is a perk and the need to interact with others is minimal at the ...

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