Chapter
12
Closing Projects
History repeats itself. That’s oneof the things wrong with history.
—CLARENCE DARROW
Reviewing the records of complex projects, it is striking how many consecutive projects fall victim to the same problems. Common issues such as inadequate staffing, top-down-imposed deadlines having no relationship to the work, fixed commitments based on little or no analysis, and many other issues listed in the PERIL database plague project after project. One definition of insanity is repeating the same actions over and over, hoping for a different result. More than a little risk in most projects is a direct result of employing the same methods for projects that have caused problems in the past.
Getting better results requires process ...
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