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Identity and Access Management by Ertem Osmanoglu

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Chapter 10

Case Study

Future State—Finding a Way Out of the Labyrinth

Ryan Martin

An Identity and Access Management (IAM) case study depicting challenges and opportunities from the eyes of a CIO

Keywords

Identity and Access Management; case study; IAM vision; pain points; future state; finding a way out of Labyrinth; IAM story

It was 4:00 p.m. on Thursday afternoon, and Mark Renshaw was still sitting at his desk, soon to be late for his team meeting. This would be the third meeting in as many weeks to discuss recent application access management flubs, and the technology team’s apparent lack of support in administering and maintaining effective access operations for the business applications.

Renshaw was the CIO of Intersure, Inc., a leading ...

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