Chapter 6. Portfolio Management
To this point, you have seen the facilitative impact of information technology (IT), especially network-enabled IT, to effect massive improvements on business processes. This is all well and good, you are probably thinking, “But my IT assets are a mess! How can I even begin to apply additional technology when I might not be getting the maximum impact from the technology that I have already implemented?”
Do not feel bad: This situation is fairly typical, especially when the technology has grown up with the company or has been patched together due to mergers and acquisitions. Frequently, applications or tools are acquired for a single feature or function rather than the transformational benefits that can be had with ...
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