INDEX

  • actions, power of
  • acronyms
  • Adaptive Leadership program, Harvard
  • advice, sources of
  • Alannah and Madeline Foundation
  • analogies and metaphors
  • answer for everything
  • anxiety
  • Armour, Andrew
  • audience
    • — action desired from
    • — analysis
    • — purpose of presentation for
    • — put first
    • — thanking
  • authenticity
    • — storytelling
  • baby boomers
  • Bank of Melbourne
  • Batchelor, Cindy
  • biography for presentations
  • body language
  • Bond, Jeff
  • Boston Tea Party
  • bounded rationality
  • brains
    • — gut (enteric)
    • — head
    • — heart
    • — leadership and
  • brand, your professional
  • Brown, Brené
  • bumper sticker the message
  • Bupa Care Services
  • change, organisational
  • challenging yourself
  • chimes, personal
  • Church, Matt
  • citizen experience portfolio
  • Clance, Pauline Rose
  • clichés
  • close of play
  • cognitive limits
  • cognitive load theory
  • Coles, Jenni
  • Columbia disaster
  • communication; see also grapevine, organisational; online communication; presenting in person; storytelling; storytelling grapevine
    • — approaches
    • — online
    • — presentations
    • — real you
    • — three brains and
    • — top-down approach
    • — why vs what
  • confidence
    • — areas of focus
    • — choices and
    • — defined
    • — effects on
    • — environment and
    • — genetics and
    • — improving
    • — muscle
    • — vs competence
  • Confidence Code, The
  • congruence
  • courage
  • credibility
  • CVP (customer value proposition)
  • death by PowerPoint; see also PowerPoint
  • Deloitte's Millennial Survey
  • diverted from course
  • dot-com generation see Gen Y
  • drawing a line in the sand
  • dress code for presentations
  • Dunning-Kruger effect
  • emerging ...

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