Chapter 8. Ignition Point 3: The Message
The Power of the Translator
Ever look around your office and find yourself saying (or at least thinking), “It’s like the International Departures lounge at Kennedy Airport around here”? In today’s diverse and globalized world, where a workplace is likely to find WASPs and Latinos and South Asians sitting next to people of Russian and Italian and Chinese and African-American descent, that’s not an uncommon reflection. And most of the time we consider this a great thing. Our growing diversity means we can draw strengths from people of many personality types, life experiences, and philosophical and mental makeups. But diversity (as you may also have noticed) sometimes creates challenges. Getting everyone on ...
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