PREFACE AND ACKNOWLEDGMENTS
This book has literally taken us our whole professional lives to write. Advance reviewers say you will find here an entirely novel but thoroughly “road-tested” approach to bringing about significant improvements in individuals and groups in the workplace.
Well, it’s true that our road is well paved: The ideas and practices you will learn about here have been put to good use by a national railway in Europe, an international financial services company, one of America’s most admired technology companies, the leadership of a statewide child welfare agency, superintendents and their principals in several U.S. school districts, senior partners in the world’s leading international strategy consulting firm, and the fastest-growing ...
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