Chapter 5Government and Measurement Cultures
The purpose of government is to enable the people of a nation to live in safety and happiness. Government exists for the interests of the governed, not for the governors.
—THOMAS JEFFERSON
The public sector consists of national, state, and local governments; their agencies; and chartered bodies that play a significant part in the national economy, providing basic goods or services not provided by the private sector. Measurement cultures in government organizations are vital to a well-functioning society. It is essential that these organizations, which represent 35 percent of the entire economy (U.S. Office of Management and Budget, 2013b), adopt high-performance measurement cultures that ensure ...
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