© The Author(s), under exclusive license to APress Media, LLC, part of Springer Nature 2023
D. MacDonaldImpact Measurement and Outcomes Evaluation Using Salesforce for Nonprofitshttps://doi.org/10.1007/978-1-4842-9708-7_6

6. Evaluating Impact

Dustin MacDonald1  
(1)
Sigourney, IA, USA
 

After building your data model, it is time to apply that data model. That is the focus of this chapter, where we will practice tying outputs to outcomes, evaluating the impact qualitatively and quantitatively using various frameworks, and then exploring how to make changes that improve impact.

Evaluating Impact Qualitatively

Qualitative methods are ways of examining information that is not numerical. This can include a wide variety of case studies, interviews, testimonials, ...

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