© The Author(s), under exclusive license to APress Media, LLC, part of Springer Nature 2023
D. MacDonaldImpact Measurement and Outcomes Evaluation Using Salesforce for Nonprofitshttps://doi.org/10.1007/978-1-4842-9708-7_8

8. Case Studies

Dustin MacDonald1  
(1)
Sigourney, IA, USA
 

In this chapter, we will review all the frameworks and processes discussed to date in three case studies. These case studies represent fictional organizations based on real ones that I have worked at or consulted for and will help illustrate the concepts by taking the theoretical and incorporating some of the real issues that can make impact measurement and outcome evaluation more difficult than it can seem at first glance.

Each of these organizations has its own quirks, ...

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