Chapter 4. Deploying Endpoints and Users in Cisco Unified Communications Manager

An important and implicit task of supporting a Cisco Collaboration solution deployment is managing the endpoints and users. It is important to be able to distinguish between various Cisco Unified Communications endpoints that you might encounter during the course of deploying and administering Cisco Unified Communications Manager (CUCM) cluster(s). Understanding the boot and registration communication between a Cisco Unified IP Phone and CUCM is very valuable for troubleshooting phone registration related issues.

This chapter describes the various models of Cisco Unified IP Phones and discusses how they work within a Cisco Unified Communication solution. It introduces ...

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