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Implementing Cisco IP Telephony and Video, Part 1 (CIPTV1) Foundation Learning Guide, Third Edition by Josh Finke, Berni Gardiner, Akhil Behl

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Chapter 5. Deploying IP Phone Services in Cisco Unified Communications Manager

It used to be that a phone was a phone and a PC was a PC, and each was used for a different purpose. In today’s world, those distinctions have blurred and mostly gone away. Your PC can make calls using a softphone application, such as IP Communicator or Cisco Jabber, while some desktop phones can run interactive applications on the phone display. Other endpoints, such as the DX series, are based on the Android operating system to further enhance endpoint functionality.

This chapter discusses the implementation of IP phone services in the Cisco Unified Communications Manager (CUCM) environment.

Chapter Objectives

Upon completing this chapter, you will be able to meet ...

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