O'Reilly logo

Implementing E-Learning by Lance Dublin, Jay Cross

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

Chapter 4. Really Communicate

Communication is the starting point for engaging your people and gaining their commitment to the change to e-learning. The importance and power of communication during change efforts cannot be underestimated. First, it is the way the sponsors deliver the vision and strategy to the organization. Second, it is the means to develop understanding of the change and the progress of the change process. Third, it is the mechanism for sending and receiving two-way communication and enabling dialogue between all the stakeholders.

It is essential to communicate in a timely manner during a change effort, to communicate often throughout its duration, and to use a variety of vehicles to communicate. The best communication approach ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required