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Implementing E-Learning by Lance Dublin, Jay Cross

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Job Aids

Remember that just as every e-learner has a different learning style, they need different kinds of job aids. The key is making available the right information in the right medium so it can be accessed as quickly as possible. Job aids are just that: aids. They are not manuals or guides. Successful job aids distill the information down to the bare essentials and use graphics whenever possible.

Get some pads of Post-It notes imprinted with cues for learners. Other possibilities include laminated jobs aids, flip-tents, and folded cards. Do whatever you need to do to make sure all e-learners have the tools for success at their desks, at their fingertips.

Design your job aids so that they make it easy for e-learners to use what they already ...

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