Chapter 3: IAM User Management

Some of the most highly visible objects in identity and access management (IAM) are user accounts. Much of the discipline is centered on securing the credentials for those accounts, ensuring they have proper lifecycle management, and providing the governance to ensure that we can audit and document their proper use. And, of course, issues with accounts and passwords can also cause much user-experience friction in both enterprise and customer environments. All of those challenges are still with us in the cloud. In fact, it is arguable that the stakes for securely managing user accounts within cloud management backplanes are higher, as a loss of control there could have knock-on effects across dozens of apps and ...

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