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Implementing ITIL Configuration Management by Larry Klosterboer

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CHAPTER 6. Putting Together a Useful Project Plan

Thus far we’ve looked at parts of an overall configuration management project. We’ve seen how to gather and analyze requirements, how to document the scope, granularity, and span of your Configuration Management Database (CMDB), how to customize the configuration management process, and what you need to understand to plan for data population. But thus far we haven’t actually done anything. Now it is time to put all of this knowledge together into that most tangible of documents—a project plan.

Never get fooled into thinking a project plan is the same as a project schedule. The specific tasks, resources, and dates that make up a schedule are only a small part of a complete project plan. Each organization ...

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