Implementing Microsoft Dynamics 365 for Finance and Operations Apps - Second Edition

UAT kickoff 

It is important to set the expectations of testing before starting the UAT. The key messages that should be put across during the UAT kickoff are as follows:

• Finding bugs is the goal of performing UAT. If you find them in UAT, it's a great thing. Don't get frustrated because you've found issues, get stuck in testing.
• Focus on first verifying all the critical business scenarios before getting into exceptional scenarios that won't happen frequently. Follow the 80/20 rule to define focus. This is also a good time to remind everybody about the goals for the project.
• Review the reports from the previous testing and communicate any open areas:
  • Communicate the schedule for testing and retesting.
  • Cover the tools/processes to be used ...