Chapter 2
Getting Started
In preparing for battle I have always found that plans are useless, but planning is indispensable.
Planning is woefully implemented in some programs. On the other hand, in certain cultures, planning is almost an (endless) end in itself—sort of like the infamous “paralysis by analysis.” Your world needs to be somewhere in between.
An important take-home message here is that, given natural and often turbulent change in a program’s environment, planning in too much detail can be a counterproductive drain on your time. Planning in too little detail, however, can cause you to overlook things that need to be at least thought through in advance. One of the most important program manager skills is ...
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