Preface

In today’s global economy the survival of companies depends on their ability to rapidly innovate and improve. As a result, an unceasing search is on for methods and processes that drive improvements in quality, costs, and productivity. In today’s fast-changing marketplace, slow, steady improvements in manufacturing operations will not guarantee profitability or survival. Companies must improve at a faster rate than their competition if they are to become or remain leaders in their industry.

North American products, practices, and methods were long considered the best in the world. This perception is changing as a result of new competition and economic pressures. Arrogance or self-assurance have devastated specific sectors of our manufacturing ...

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