Improve Your Business Communication (Collection)

Chapter Six. Step #3: Honor Confidences and Avoid Gossip

“Please don’t tell anyone this, but...” How many conversations have you either started or been a part of that began in this way? Most of us make a quick, easy commitment to keep that confidence. And then, we tell just one person who would never repeat it anyway, right? When information is shared that was given in confidence, the “one person” we share it with might actually keep the information strictly confidential—but what does the fact that you chose to share it say about your ability to keep confidences? Yep, that’s right. Your credibility is not increased from sharing information—it is actually decreased, and sometimes dramatically.

With the Best of Intentions

This is a tough area—we ...