222 Improving Business Performance Insight
Publishing server
The publishing server hosts published business modeling projects. The server
consists of WebSphere Portal Server and a database. WebSphere Portal Server
displays the business process information in four portal windows and an
additional portal for displaying comments. The database stores the comments.
The publishing server also has an administration page that allows an authorized
person to perform the administration role to define user access, edit and remove
business processes, and edit and remove comments.
Client
The client is a standard Internet Explorer Internet browser with the Scalable
Vector Graphics (SVG) Viewer plug-in. The SVG Viewer enables you to zoom in
and out of the process diagrams.
To access a published business process model, the person performing the role
of reviewer enters the model's URL on the publishing server. Once the reviewer
has logged onto the publishing server, the client displays the portals served by
the server. The information displayed by the portals depends on what elements
or buttons the reviewer has clicked in any of the portals.
When viewing published business process models, once a process or element
has been selected, you can select information either through the navigation
portlet or the view portlet. Once a business process model or model element is
selected, you can view its associated attribute information as well as any
comments or responses or add new comments and responses via the comments
portlet. In addition, you can associate additional read only documents or URLs to
model elements in the view portlets to help provide additional contextual
information about the element.
6.5 WebSphere Business Monitor
The WebSphere Business Monitor Version 6.0 is a Web-based client/server
application that measures business performance, monitors processes and
workflow, and reports on business operations. It monitors business processes at
runtime by monitoring event-emitting runtime engines. The information captured
can help you identify problems, correct faults, and change processes to achieve
a more efficient business.
WebSphere Business Monitor calculates key performance indicators (KPIs) and
metrics using collected events, based on a given model. The calculated KPIs and
metrics values are represented on a number of views based on business needs.
Users are notified of incidents requiring their attention and corrective actions can
be performed to avoid failures. It supports different notification methods (such as
Chapter 6. Case study software components 223
alert, e-mail, cell phone, pager, and service invocation) against situations and
actions associated with defined conditions.
WebSphere Business Monitor includes one copy of WebSphere Business
Modeler Advanced providing modeling and simulation capabilities to model the
critical aspects of businesses. WebSphere Business Monitor is used in
conjunction with WebSphere Business Modeler to create business measures
models that specifically identify activities to be monitored, including events,
business metrics, and KPIs.
Features of WebSphere Business Monitor 6:
򐂰 Captures a large amount of data through events from operation activities and
transforms it into metric and KPI values
򐂰 Extracts the measurements variables from business data
򐂰 Displays the measurements values in useful views
򐂰 Provides analysis and reports
򐂰 Performs corrective actions
򐂰 Notifies users to take action to prevent failures
򐂰 Customizable dashboard, implemented as WebSphere Portal pages, that are
visually intuitive (scorecards, key performance indicators (KPIs), and gauges)
򐂰 Multidimensional analysis and reports supported through the dashboards,
with embedded business intelligence
򐂰 Customized analytic components that monitor existing business processes
򐂰 Allows user to do multidimensional analysis
򐂰 Capability to monitor specified by the business user
򐂰 Adaptive Action Manager invokes selected real-time action or set of actions
based upon predefined rules and policies
򐂰 User-controlled filtering of the reports
򐂰 Sophisticated business analysis integrated with business processes
򐂰 Innovation and optimization enhanced in key business processes
򐂰 Capability to understand and transform your business through insightful
business modeling, simulation, and analysis enabled with WebSphere
Business Modeler Advanced
Business measures models are used for monitoring procedures. These models
are created in the Business Measures editor where you can specify the
measuring points and event filters, define the measurements, their correlations,
and sources of the business data. When the business measures model is
complete, you can export it to WebSphere Business Monitor. It then recognizes

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