Chapter 5Change Initiative Integration into Operations—Transition Management
5.1 Introduction to Transition Management
In the preceding chapters, we discussed how to design the portfolio and deliver programs and projects. In this chapter, we focus on integrating the changes into the operations of an enterprise. We also use the nomenclature Business As Usual (BAU) to connote the ongoing operations.
Many of the change initiatives are planned well, but execution remains a challenge. The integration into operations and realizing the outcomes and benefits is where the “rubber meets the road.”
We will discuss the softer aspects of Change Management in Chapter 6. Here, we focus on the work that needs to be done (mostly by the Program Manager ...
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