Improving Business Process Performance

Improving Business Process Performance

by Joseph Raynus
Released April 2016
Publisher(s): Auerbach Publications
ISBN: 9781420072501

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Book description

With an abundance of improvement methodologies and frameworks quickly gaining momentum, many question where to begin. This book surveys and integrates the quantitative improvement approaches gaining popularity-including Goal Driven Measurements (GQM), Business Process Management (BPM), Lean Methodology, and the Balanced Score Card-to show you exactly where to begin. It details a practical methodology for building a measurements framework with the ability to monitor events and provide a feedback loop for analysis, goal, and strategy adjustments.

Table of contents

  1. Front Cover
  2. Contents (1/2)
  3. Contents (2/2)
  4. Foreword
  5. Introduction (1/2)
  6. Introduction (2/2)
  7. Acknowledgments
  8. The Author
  9. Chapter 1: The Paradigm (1/4)
  10. Chapter 1: The Paradigm (2/4)
  11. Chapter 1: The Paradigm (3/4)
  12. Chapter 1: The Paradigm (4/4)
  13. Chapter 2: The Change (1/4)
  14. Chapter 2: The Change (2/4)
  15. Chapter 2: The Change (3/4)
  16. Chapter 2: The Change (4/4)
  17. Chapter 3: Dynamic Balance of Strategy and Performance (1/2)
  18. Chapter 3: Dynamic Balance of Strategy and Performance (2/2)
  19. Chapter 4: Impact Framework (1/6)
  20. Chapter 4: Impact Framework (2/6)
  21. Chapter 4: Impact Framework (3/6)
  22. Chapter 4: Impact Framework (4/6)
  23. Chapter 4: Impact Framework (5/6)
  24. Chapter 4: Impact Framework (6/6)
  25. Chapter 5: Business: The Value Planning Domain (1/9)
  26. Chapter 5: Business: The Value Planning Domain (2/9)
  27. Chapter 5: Business: The Value Planning Domain (3/9)
  28. Chapter 5: Business: The Value Planning Domain (4/9)
  29. Chapter 5: Business: The Value Planning Domain (5/9)
  30. Chapter 5: Business: The Value Planning Domain (6/9)
  31. Chapter 5: Business: The Value Planning Domain (7/9)
  32. Chapter 5: Business: The Value Planning Domain (8/9)
  33. Chapter 5: Business: The Value Planning Domain (9/9)
  34. Chapter 6: Value Management Domain (1/9)
  35. Chapter 6: Value Management Domain (2/9)
  36. Chapter 6: Value Management Domain (3/9)
  37. Chapter 6: Value Management Domain (4/9)
  38. Chapter 6: Value Management Domain (5/9)
  39. Chapter 6: Value Management Domain (6/9)
  40. Chapter 6: Value Management Domain (7/9)
  41. Chapter 6: Value Management Domain (8/9)
  42. Chapter 6: Value Management Domain (9/9)
  43. Chapter 7: Value Sustainment Domain (1/4)
  44. Chapter 7: Value Sustainment Domain (2/4)
  45. Chapter 7: Value Sustainment Domain (3/4)
  46. Chapter 7: Value Sustainment Domain (4/4)
  47. Chapter 8: Business Process Management: It Is All about Strategy and Outcomes! (1/6)
  48. Chapter 8: Business Process Management: It Is All about Strategy and Outcomes! (2/6)
  49. Chapter 8: Business Process Management: It Is All about Strategy and Outcomes! (3/6)
  50. Chapter 8: Business Process Management: It Is All about Strategy and Outcomes! (4/6)
  51. Chapter 8: Business Process Management: It Is All about Strategy and Outcomes! (5/6)
  52. Chapter 8: Business Process Management: It Is All about Strategy and Outcomes! (6/6)
  53. Chapter 9: Tools of Probletunity (1/3)
  54. Chapter 9: Tools of Probletunity (2/3)
  55. Chapter 9: Tools of Probletunity (3/3)
  56. Chapter 10: Dashboards and Scorecards (1/4)
  57. Chapter 10: Dashboards and Scorecards (2/4)
  58. Chapter 10: Dashboards and Scorecards (3/4)
  59. Chapter 10: Dashboards and Scorecards (4/4)
  60. Conclusion
  61. Appendix A: Business Activity Monitoring and Simulation (1/6)
  62. Appendix A: Business Activity Monitoring and Simulation (2/6)
  63. Appendix A: Business Activity Monitoring and Simulation (3/6)
  64. Appendix A: Business Activity Monitoring and Simulation (4/6)
  65. Appendix A: Business Activity Monitoring and Simulation (5/6)
  66. Appendix A: Business Activity Monitoring and Simulation (6/6)
  67. Appendix B: Driving Auto Dealer to Performance against Strategic Objectives (1/4)
  68. Appendix B: Driving Auto Dealer to Performance against Strategic Objectives (2/4)
  69. Appendix B: Driving Auto Dealer to Performance against Strategic Objectives (3/4)
  70. Appendix B: Driving Auto Dealer to Performance against Strategic Objectives (4/4)
  71. Appendix C: Development and Implementation of Human Capital Measures and Dashboards: Lessons Learned (1/2)
  72. Appendix C: Development and Implementation of Human Capital Measures and Dashboards: Lessons Learned (2/2)
  73. Appendix D: Clinical Trial Process Specification (1/4)
  74. Appendix D: Clinical Trial Process Specification (2/4)
  75. Appendix D: Clinical Trial Process Specification (3/4)
  76. Appendix D: Clinical Trial Process Specification (4/4)
  77. Back Cover

Product information

  • Title: Improving Business Process Performance
  • Author(s): Joseph Raynus
  • Release date: April 2016
  • Publisher(s): Auerbach Publications
  • ISBN: 9781420072501