Improving Business Processes

Book description

In challenging times, companies must serve their customers faster and more efficiently. This makes improving your business processes more critical than ever. In this book, you'll learn key steps for carrying out a business process improvement initiative, including how to:

-Plan a business process improvement initiative
-Analyze and redesign a current process that needs improvement
-Obtain the resources needed to change a process
-Develop a systematic approach for creating and implementing change

Product information

  • Title: Improving Business Processes
  • Author(s): Harvard Business Review
  • Release date: August 2010
  • Publisher(s): Harvard Business Review Press
  • ISBN: 9781422172681