image CHAPTER 5

On-the-Job Coaching


The Effective Coach

As soon as the word “coach” is mentioned, thoughts turn to athletics. And different coaches come to mind. People begin to identify effective coaches and analyze why they were successful, and the arguments begin as to who was the best and what characteristics and approaches are most effective.

What Makes a Good Coach?

What are the characteristics of an effective coach? Do these characteristics apply only to athletic coaches, or do they apply to managers as “coaches” in industry, business, and government? ...

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