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Improving Healthcare Quality and Cost with Six Sigma by Praveen Gupta, Dr. H. James Harrington, Carolyn Pexton, Dr. Brett E. Trusko

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Appendix A. PMBOK Tools and Techniques

Some of the more commonly used Project Management tools and technique (as recommended by the Project Management Institute and others) are listed in the following table. Evaluate yourself to determine your Project Management maturity level. For each one, check off your present level:

• Do not know it

• Know it but have not used it

• Used it

• Mastered

If you would like a more information on these or other improvement tools, contact the Harrington Institute web site: www.harrington-institute.com.

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