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Improving Healthcare Quality and Cost with Six Sigma by Praveen Gupta, Dr. H. James Harrington, Carolyn Pexton, Dr. Brett E. Trusko

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Phase IV—Implementing the Six Sigma System

“Six Sigma has forever changed GE Everyone...is a true believer in Six Sigma, the way this company now works.”

—Jack F. Welch, former GE Chairman

Phase IV Implementation is divided into seven activities:

Activity 1: Organizing

Activity 2: Defining the Six Sigma Roles

Activity 3: Training the Six Sigma Team

Activity 4: Selecting the Six Sigma Projects

Activity 5: Forming the SST’s

Activity 6: Executing the Six Sigma Projects

Activity 7: Internalizing the Six Sigma Culture

Activity 1—Organizing

“I don’t give a damn if we get a little bureaucracy as long as we get the results. If it bothers you, yell at it. Kick it. Scream at it. Break it!”

—Jack Welch, former GE Chairman

Now that the decision ...

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