Improving Performance: How to Manage the White Space on the Organization Chart

THE AUTHORS

Geary A. Rummler is a partner in The Rummler-Brache Group (RBG). He received his B.A. degree (1959), his M.BA. degree (1960), and his Ph.D. degree (1971) from the University of Michigan.

Prior to founding RBG, Rummler served as president of the Kepner-Tregoe Strategy Group, specialists in strategic decision making. He co-founded and was president of Praxis Corporation, an innovator in the analysis and improvement of human performance, and cofounded and was director of the University of Michigan's Center for Programmed Learning for Business.

Rummler was a pioneer in the application of instructional and performance technologies to organizations, and he brings this experience to the issue of organization effectiveness. His clients in ...