Chapter 10 Operational Health and Safety
Introduction
Health and safety (H&S) management is a science and management discipline in its own right and there have been many books written on the topic; therefore, this chapter focuses on operational health and safety and is deliberately “light-touch” but worthy of inclusion, some smaller businesses have little or no health and safety contingent and the content herein may prove helpful. In route-based service sector businesses, operational departments are likely to encompass the majority of employees and many of these employees will be driving commercial vehicles daily, with most company accidents and incidents most likely to affect operational personnel and be vehicle ...
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