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Improving Productivity and Service in Depot Businesses
book

Improving Productivity and Service in Depot Businesses

by Colin Woodland
December 2022
Intermediate to advanced content levelIntermediate to advanced
218 pages
5h 34m
English
Productivity Press
Content preview from Improving Productivity and Service in Depot Businesses

Chapter 5 Driver Debrief

DOI: 10.4324/9781003323822-5

Introduction

Whilst a brief chapter nonetheless the topic of Driver Debrief warrants a dedicated chapter in recognition of the pivotal function this process provides. All non-driving depot colleagues work statically at depot, within defined physical boundaries and have structured management support which is close to hand. Management and non-driving employees interact regularly and often break times are shared events and taken on the premises.

Conversely drivers are not a “captive cadre” and many relish working in an “unsupervised” environment and like not being confined to a fixed location; therefore, without a structured and robust communication process, drivers will perform their duties ...

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Publisher Resources

ISBN: 9781000821338