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Furniture Manufacturer Climbs Out of the Red

Six months of fine-tuning by a leading consulting group failed to stem the slide, despite a new product sending the plant into overdrive.

While in the UK, I contacted an old friend, Peter, who was working as a senior consultant with a widely respected international consulting group. He was at that time applying his skills to a major furniture manufacturer on the outskirts of London.

He said he had been on the assignment for the past six months, focusing on improving throughput in the factory and achieving a measure of success. Output was on track and the plant was working overtime to keep up with orders. ...

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