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Improving Profit: Using Contribution Metrics to Boost the Bottom Line by Keith N. Cleland

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Architectural Practice Eradicates a Malignant Cancer

A variety of hourly charge rates based on salary levels, coupled with dysfunctional time sheets, were creating a major distraction until the partners were shown a new way.

Operating an upmarket architectural practice in the heart of the city, the partners of Smith and Co. were experiencing problems finding enough cash to pay wages and other expenses. They put this down to delays in sending out invoices for design and supervision work already carried out.

Believing the cause of the problem to be related to poor time-sheet control, they had gone out of their way to employ a strongly recommended ...

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