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Improving Profit: Using Contribution Metrics to Boost the Bottom Line by Keith N. Cleland

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Legal Firm Transfers Productivity to the Bottom Line

Uncovering a major roadblock to productivity spurred this legal practitioner into clearing the backlog of files from the office floor.

When I first met Bill, he had been running his legal practice for 15 years or so. He said the pressures were unceasing and wondered how he could continue. Every year, he told his wife and children the need to work nights and weekends at home would cease and that things would get better.

As time passed, he employed additional staff to ease the burden and eventually a partner. If anything, the pressure increased.

I urged him to make the effort to attend a forthcoming ...

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